Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) will today begin a phased restoration by region of PlayStation Network and Qriocity services. The phased restoration will be on a country by country basis beginning in the Americas, Europe, Australia, New Zealand and the Middle East.

The first phase of restored services for North America and Europe will include:

Sign-in for PlayStation Network and Qriocity services, including the resetting of passwords.
Restoration of online gameplay across PlayStation 3 and PSP.
Playback rental video content, if within rental period, of PlayStation Store Video Store on PS3, PSP and Media Go.
Q Music Unlimited, for current subscribers, on PS3 and PC.
Access to third party services such as VidZone and MUBI.
'Friends' category on PS3, including Friends List, Chat Functionality, Trophy Comparison, etc.
PlayStation Home.
Increased Security Measures

As the result of a criminal cyber attack on the company's data centre located in San Diego, California, USA, SNEI shut down the PlayStation Network and Qriocity services on 20 April 2011, in order for the company to undergo an investigation and make enhancements to the overall security of the network infrastructure.  

Working closely with several respected outside security firms, the company has implemented new and additional security measures that strengthen safeguards against unauthorized activity, and provide consumers with greater protection of their personal information.

The company has made considerable enhancements to the data security, including updating and adding advanced security technologies, additional software monitoring and penetration and vulnerability testing, and increased levels of encryption and additional firewalls. 

The company also added a variety of other measures to the network infrastructure including an early warning system for unusual activity patterns that could signal an attempt to compromise the network.

"I'd like to send my sincere regret for the inconvenience this incident has caused you, and want to thank you all for the kind patience you've shown as we worked through the restoration process," said Kazuo Hirai, Executive Deputy President, Sony Corporation.

"I can't thank you enough for your patience and support during this time. We know even the most loyal customers have been frustrated by this process and are anxious to use their Sony products and services again. We are taking aggressive action at all levels to address the concerns that were raised by this incident, and are making consumer data protection a full time, company-wide commitment."

"During the past 18 months, we've seen a dramatic rise in the volume of cyber attacks, their sophistication and their impact on businesses. Thwarting cyber-crime requires an evolutionary approach to security that is well integrated, reduces risk exposure and improves efficiencies," said Francis deSouza, senior vice president, Enterprise Security Group, Symantec. "Today's cyber crime attacks are proving to be more covert, more targeted and better organized than those we've seen in years past. In working with Sony on the move of their data centre, it's clear they're implementing measures to reduce security risks moving forward." 

As an additional measure, Fumiaki Sakai, president of Sony Global Solutions Inc. (SGS), has been appointed acting Chief Information Security Officer of SNEI. In addition to his current role at SGS, Mr Sakai, in his role at SNEI, will work to further reinforce overall information security across the company's network infrastructure. 

Mr Sakai will lead the recruiting effort in finding a new and permanent CISO for SNEI. As CISO, Mr. Sakai will report to Tim Schaaff, president, SNEI, as well as to Mr Shinji Hasejima, CIO, Sony Corporation. 

"While we understand the importance of getting our services back online, we did not rush to do so at the expense of extensively and aggressively testing our enhanced security measures. Our consumers' safety remains our number one priority," Hirai continued. "We want to assure our customers that their personal information is being protected with some of the best security technologies available today, so that everyone can feel comfortable enjoying all that PlayStation Network and Qriocity services have to offer." 

The restoration of the services across the Americas, Europe, Australia, New Zealand and the Middle East are beginning, and consumers will be able to enjoy some of the online functionality provided by both the PlayStation Network and Qriocity services. The company expects to have the services fully restored by the end of May 2011. 

The company will be offering customers a "Welcome Back" package of services and premium content to all registered PlayStation Network and Qriocity account services.  

The details of this program will be available at eu.playstation.com/welcomeback shortly. 

Before you start using PlayStation Network again...

In restoring PSN, we have introduced a safety measure which means you will need to update your PlayStation Network account password before you can start using PSN again.

If you've got a PlayStation 3, you can do this by updating to system software version 3.61 and then signing in to PlayStation Network from the XMB™ (XrossMediaBar) Menu. Find out more at eu.playstation.com/ps3/support/system-software.

Otherwise, you can change your password by visiting https://store.playstation.com/login.gvm on your PC. It shouldn't take more than a few minutes and if you'd like more help you can follow the step by step guide at eu.playstation.com/psppsn.

Please contact us at uk.playstation.com/psnoutage should you have any additional questions. For more information about the PlayStation Network and Qriocity services intrusion and restoration, keep an eye on PlayStation.Blog at blog.eu.playstation.com, twitter.com/PlayStationEU and eu.playstation.com for the latest updates.


Nihayet psn aciliyor yukarida ki sony nin resmi sitesinde yazan aciklamaya gore Psn hizmetleri Amerika basta olmak uzere sirasiyla avrupa olmak uzere kademeli olarak aciliyor bizden 3.61 ps3 surumu nu yuklememizi ve kullanici adi ile sifremizi degistirerek giris yapmamizi istiyor.. Hayirli olaaa

3.61 güncellemeyi yaptım
bekliyorum tünelin ucunda ışık göründü

cantosman yazdı:3.61 güncellemeyi yaptım
bekliyorum tünelin ucunda ışık göründü

Kustum abi ben acilsa da ben girmicem

haydaaaaa.. yaklaşık 2 saat Modern warfare 2 oynadım.. ps3 u kapattım sımdı yıne bağlanmıyor:)) ne guzel tam onlıne ın zevkıne baslamıstım..

tabiri caizse sony gösteriyor ama vermiyor ( PSN'i )

arkadas listesi olmadiktan sonra neye yarar psn ? bende calisiyor ne kesilme ne baska bir problem var cod black ops da 106 bin gibi komik bir online kullanici sayisi gösteriyor

Gokhan'im insanlar sosyallesiyor olmasinlar, hani 100.000 velet ve 6.000 yetiskin oynuyo olabilir, gerisi daha acmamistir PS3'unu, okulu, isi, esi dostu, plani vardir adamin

DOUBLE-TURK yazdı:arkadas listesi olmadiktan sonra neye yarar psn ? bende calisiyor ne kesilme ne baska bir problem var cod black ops da 106 bin gibi komik bir online kullanici sayisi gösteriyor

Arkadas listesi calisiyor

Stubborn yazdı:Gokhan'im insanlar sosyallesiyor olmasinlar, hani 100.000 velet ve 6.000 yetiskin oynuyo olabilir, gerisi daha acmamistir PS3'unu, okulu, isi, esi dostu, plani vardir adamin

oynayan yok demedimki arkadas listesi hic gözükmüyordu ama ben o mesaji yazdiktan 1 saat sonra felan oda geldi

bu elemanı hatırlayanlar

emrhyldrm yazdı:

bu elemanı hatırlayanlar

bu adamdan iyi siyasetci olur

bence bi yol olmaz

Diskoşayn viç sıystım du yu tink is bedır ? iksbaks tıri siksti or pılaysiteyşın turi ? Vayt gat dı ensır? Puleysteyşın turi hahahaha